Fixr AIIndustries

Terms of Service

Fixr AI LLC · Effective July 31, 2026

Fixr AI LLC Effective Date: July 31, 2026 Last Updated: July 31, 2026

1. Agreement to Terms

These Terms of Service (the "Terms") form a binding agreement between Fixr AI LLC, a Delaware limited liability company ("Fixr AI," "we," "us," or "our"), and you ("you," "Client," or "User"). They govern your access to and use of getfixr.ai, all subdomains, landing pages, funnels, portals, dashboards, and automations we operate (the "Site"), and all marketing, advertising, automation, and consulting services we provide (the "Services").

By accessing the Site, submitting a form, communicating with us, or engaging Fixr AI, you agree to these Terms. If you do not agree, do not use the Site or Services.

If you are entering into these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

Section 15 contains a binding arbitration provision and a class action waiver that affect your legal rights. Please read it carefully.

2. Definitions

  • "Client Agreement" means any written proposal, statement of work, service agreement, order form, or subscription confirmation executed or accepted by you and Fixr AI.
  • "Client Data" means all data, content, contact records, creative assets, brand materials, and consumer information you provide to us or that we collect on your behalf in performing the Services.
  • "Deliverables" means the campaigns, creatives, copy, funnels, automations, workflows, scripts, dashboards, reports, and other work product we produce for you.
  • "Third-Party Platforms" means services not owned by Fixr AI that the Services depend on, including Meta, Google, TikTok, GoHighLevel, Twilio, Stripe, and similar providers.
  • "Ad Spend" means amounts paid to advertising platforms for media placement, which is separate from our fees.

3. Eligibility and Account Responsibilities

You must be at least 18 years old and legally capable of entering into contracts. You must be operating a lawful business.

You are responsible for maintaining the confidentiality of any credentials issued to you, for all activity under your account, and for promptly notifying us of any unauthorized access. You must provide accurate, current, and complete information and keep it updated.

4. Description of Services

Fixr AI provides business-to-business marketing and operational services, which may include: paid advertising management on Meta, Google, TikTok, and other platforms; creative production including copy, static assets, and video scripts; landing page and funnel development; targeted direct-message and email outbound campaigns; AI-powered chat and voice agents for lead engagement and appointment setting; CRM implementation, configuration, and pipeline automation within GoHighLevel; SMS and email nurture and reminder sequences; payment-processing and conversion-tracking integrations for attribution and lifetime-value reporting; and strategic consulting, reporting, and analytics.

The specific scope, deliverables, timelines, and fees for your engagement are defined in your Client Agreement. Where these Terms conflict with a signed Client Agreement, the Client Agreement controls as to the conflicting provision.

We may modify, enhance, or discontinue features of the Services. Where a change materially reduces the core functionality contracted for, we will provide reasonable notice.

5. Fees, Payment, and Ad Spend

5.1 Fees

Fees are set out in your Client Agreement and may be structured as monthly retainers, setup or onboarding fees, performance-based compensation, percentage of ad spend, or a combination. Unless stated otherwise, all fees are quoted in U.S. dollars and are exclusive of applicable taxes, which are your responsibility.

5.2 Billing and Authorization

Recurring fees are billed in advance on the schedule stated in your Client Agreement and auto-renew for successive periods until cancelled in accordance with Section 12. By providing a payment method, you authorize Fixr AI and its payment processors to charge that method for all fees when due, including renewals, until you cancel.

5.3 Late Payment and Suspension

Invoices are due upon receipt unless otherwise stated. Amounts unpaid after 7 days may accrue interest at 1.5% per month (or the maximum rate permitted by law, whichever is lower). If payment is more than 10 days past due, we may suspend Services, pause campaigns, and restrict access to dashboards and Deliverables without liability, after providing written notice. You remain responsible for fees accruing during suspension and for reasonable costs of collection, including attorneys' fees.

5.4 Ad Spend

Ad Spend is separate from and in addition to our fees. Unless your Client Agreement expressly states otherwise, advertising platform accounts are billed directly to your payment method, and you are solely responsible for those charges. Where Fixr AI advances or manages Ad Spend on your behalf, you will reimburse us in full and we may require a prepaid balance.

You are responsible for maintaining a valid payment method with each advertising platform. Fixr AI is not liable for campaign interruptions, lost performance, or account penalties resulting from declined payments, exceeded spending limits, or platform billing issues on your accounts.

5.5 Refunds

Except where required by law or expressly provided in your Client Agreement, all fees are non-refundable, including fees for partial months and for setup and onboarding work that has commenced. Ad Spend already delivered by a platform is never refundable by Fixr AI.

5.6 Chargebacks

Initiating a chargeback or payment dispute for Services rendered constitutes a material breach. We reserve the right to suspend Services immediately, pursue the disputed amount plus any chargeback fees, and terminate the engagement. Please contact us first — most billing questions are resolved directly.

6. Client Obligations

You agree to:

Provide timely cooperation. Furnish accurate business information, brand assets, offer details, approvals, and feedback, and grant the platform access we need (advertising accounts, business managers, domains, CRM, payment processor). Delays in your cooperation extend our timelines correspondingly and do not reduce fees.

Maintain your own compliance. You are solely responsible for the legality of your underlying business, services, offers, pricing, claims, licensure, and professional credentials, and for compliance with all laws applicable to your industry — including, where relevant, state medical and cosmetic practice regulations, med spa and physician-supervision rules, telehealth requirements, FTC advertising and endorsement rules, state consumer protection statutes, and health information laws such as HIPAA and state medical privacy statutes.

Obtain all required consents. You are responsible for obtaining and maintaining records of express written consent for SMS messaging, automated calls, and email marketing to your contacts, in compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, CASL, state mini-TCPA statutes (including Florida, Oklahoma, and Maryland), and CTIA and carrier messaging guidelines. You represent that any contact list you provide to us was lawfully obtained with appropriate consent.

Publish a compliant privacy policy. You will maintain a publicly accessible privacy policy and any required consent and disclosure notices on your properties, sufficient to satisfy the requirements of the advertising platforms and applicable privacy law.

Respond to leads. Lead generation produces opportunity, not revenue. You are responsible for staffing, responding to, following up with, and converting leads, and for the quality of your sales and service delivery.

Not transmit PHI. You will not submit, and will configure your intake so that end users are not solicited to submit, Protected Health Information as defined by HIPAA to Fixr AI or through the systems we deploy, unless a separate written Business Associate Agreement has been executed. Absent such an agreement, Fixr AI is not a business associate, and you assume responsibility for any PHI you transmit in violation of this provision.

Review before publication. You are responsible for reviewing and approving creative, copy, claims, and landing pages before they run. Approval by you constitutes your representation that the material is accurate and lawful for your business.

7. Prohibited Uses

You may not use the Site or Services to: violate any applicable law or regulation; send unsolicited commercial messages to recipients who have not consented; promote products or services that are illegal, fraudulent, or deceptive; make false, misleading, or unsubstantiated claims, including guarantees of medical, cosmetic, or health outcomes; infringe any third party's intellectual property or privacy rights; upload malicious code or attempt to gain unauthorized access to our systems or those of Third-Party Platforms; scrape, reverse engineer, or attempt to derive the source of our systems, automations, or prompt configurations; resell, sublicense, or white-label the Services without our written consent; or circumvent platform policies, including creating accounts to evade a ban or suspension.

We may suspend or terminate Services immediately for any violation of this Section.

8. Third-Party Platforms

The Services depend on Third-Party Platforms that Fixr AI does not own or control. You acknowledge and agree that:

  • Your use of each platform is governed by that platform's own terms and policies, which you are responsible for reviewing and complying with;
  • Platforms may change their algorithms, policies, pricing, APIs, ad review standards, and available features at any time and without notice, and such changes may materially affect campaign performance, tracking accuracy, and deliverability;
  • Platforms may reject ads, disable ad accounts, restrict business managers, suspend pages, or ban domains at their sole discretion, including for reasons unrelated to any action by Fixr AI;
  • Attribution and conversion data reported by platforms is estimated and modeled, is affected by browser tracking prevention, iOS privacy features, cookie consent choices, and platform data policies, and will not perfectly reconcile with your internal records;
  • Fixr AI is not liable for platform outages, data loss, policy enforcement actions, account suspensions, API changes, price increases, or any resulting loss of performance, revenue, or data.

Third-party subscription costs — including advertising platforms, GoHighLevel, messaging providers, and similar tools — are your responsibility unless your Client Agreement states otherwise.

9. No Guarantee of Results

Fixr AI makes no guarantee, representation, or warranty regarding specific results. This includes, without limitation, the number or quality of leads, appointment volume, show rates, close rates, revenue, return on ad spend, cost per lead or acquisition, search or ad placement, or any other performance metric — unless a specific, written performance guarantee is expressly set forth in your signed Client Agreement.

Marketing results depend on many factors outside our control, including your offer and pricing, your market and competition, seasonality, your sales team's speed and skill, your service quality and reputation, your budget, and platform dynamics.

Any figures, case studies, testimonials, or examples presented on the Site or in sales materials represent specific results achieved by specific clients under specific conditions and are illustrative only. They are not a promise, projection, or typical result. Past performance does not guarantee future results.

10. Intellectual Property

10.1 Fixr AI Property

Fixr AI retains all right, title, and interest in and to: the Site and its content; our methodologies, frameworks, systems, and processes; our automation architectures, workflow templates, AI agent configurations and prompt engineering; our software, tools, and internal know-how; and our trademarks, service marks, logos, and trade dress, including "Fixr AI." Nothing in these Terms transfers ownership of the foregoing.

10.2 License to You

Subject to your full payment of all fees due, Fixr AI grants you a non-exclusive, non-transferable, revocable license to use the Deliverables produced specifically for you, solely for your own internal business and marketing purposes, for the duration of the engagement and thereafter for materials already delivered.

This license excludes our underlying frameworks, templates, automation logic, and reusable components, which remain our property and which we may reuse across clients. It does not permit resale, sublicensing, or white-labeling of the Deliverables.

10.3 Client Property

You retain all right, title, and interest in your trademarks, brand assets, content, and Client Data. You grant Fixr AI a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute those materials solely as necessary to perform the Services during the term, and to display your name, logo, and non-confidential campaign results in our portfolio, case studies, and marketing materials — provided that you may opt out of such promotional use at any time by written notice to us.

10.4 Client Representations

You represent and warrant that you own or have all necessary rights to the materials you provide to us, and that our use of them as directed will not infringe or misappropriate any third party's rights.

10.5 Feedback

Any suggestions, ideas, or feedback you provide about the Services may be used by Fixr AI without restriction or compensation.

11. Confidentiality

Each party may receive non-public information of the other that is designated confidential or that a reasonable person would understand to be confidential ("Confidential Information"). Each party agrees to protect the other's Confidential Information with at least reasonable care, to use it only to perform under these Terms, and not to disclose it except to employees, contractors, and advisors bound by comparable obligations.

Confidential Information does not include information that is or becomes public through no breach, was rightfully known before disclosure, is independently developed without use of the disclosing party's information, or is rightfully received from a third party without restriction. A party may disclose Confidential Information where legally compelled, after giving prompt notice where lawful.

These obligations survive termination for 3 years, and indefinitely for trade secrets.

12. Term, Termination, and Offboarding

12.1 Term

The engagement begins on the effective date in your Client Agreement and continues for the initial term stated there, automatically renewing for successive periods of equal length unless cancelled.

12.2 Cancellation by You

Unless your Client Agreement provides otherwise, you may cancel effective at the end of the then-current billing period by giving written notice at least 30 days before the renewal date. Notice must be sent to hello@getfixr.ai. Cancellation does not entitle you to a refund of fees already paid or waive fees for the remainder of a committed term.

12.3 Termination by Us

We may terminate or suspend immediately upon written notice if you: fail to pay when due; materially breach these Terms or your Client Agreement and fail to cure within 10 days of notice; engage in illegal, fraudulent, or deceptive practices; violate Section 7; subject us or our other clients to legal risk or platform enforcement; or engage in abusive, harassing, or threatening conduct toward our team.

We may also terminate for convenience with 30 days' written notice, in which case we will refund any prepaid fees for services not yet rendered.

12.4 Effect of Termination

Upon termination: all outstanding fees become immediately due; we will pause campaigns and cease work as of the effective date; your license to use Deliverables already paid for survives; access to Fixr AI–hosted dashboards, portals, and support channels ends.

Offboarding. Upon written request made within 30 days of termination, and provided your account is paid in full, we will make a reasonable one-time export of your Client Data and transfer or release administrative access to accounts held in your name (advertising accounts, CRM sub-account, domains). We are not obligated to provide proprietary automation logic, internal templates, or prompt configurations. After 30 days we may delete Client Data in accordance with our Privacy Policy and retention schedule.

Sections 5 (accrued amounts), 9, 10, 11, 13, 14, 15, and 16 survive termination.

13. Disclaimers

THE SITE, SERVICES, AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIXR AI DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE.

We do not warrant that the Site or Services will be uninterrupted, timely, secure, or error-free; that results will meet your expectations; that defects will be corrected; or that any Third-Party Platform will remain available or perform as expected.

AI-generated content. Portions of the Services use artificial intelligence, including AI chat and voice agents and AI-assisted copywriting. AI systems can produce inaccurate, incomplete, or inappropriate output. You are responsible for reviewing AI-generated content before it is published or relied upon, and for configuring escalation to human staff where appropriate. AI agents deployed for your business do not provide medical, legal, or professional advice, and must not be configured to do so.

No professional advice. Nothing we provide constitutes legal, medical, tax, accounting, or regulatory advice. Consult qualified professionals.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, some of the above may not apply to you.

14. Limitation of Liability and Indemnification

14.1 Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIXR AI AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL FIXR AI'S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO FIXR AI (EXCLUDING AD SPEND) IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Ad Spend is expressly excluded from the liability cap and is not recoverable from Fixr AI.

These limitations apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the greatest extent permitted.

14.2 Indemnification by You

You will defend, indemnify, and hold harmless Fixr AI and its members, managers, officers, employees, and contractors from and against any third-party claims, demands, actions, proceedings, losses, liabilities, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: your business, products, services, offers, claims, or professional practice; your breach of these Terms or of any representation or warranty; content, assets, or contact lists you provide to us; any claim under the TCPA, CAN-SPAM, CASL, state mini-TCPA statutes, or similar laws relating to messages sent to contacts you supplied or consents you represented existed; any claim relating to health information or PHI you transmitted in violation of Section 6; your violation of any law or of any Third-Party Platform's terms; and your infringement or misappropriation of any third party's rights.

14.3 Indemnification by Us

We will defend, indemnify, and hold you harmless from third-party claims alleging that Deliverables created solely by Fixr AI, used as delivered and in accordance with these Terms, infringe a U.S. copyright or trademark — excluding claims arising from your materials, your modifications, your instructions, or use in combination with other content.

14.4 Procedure

The indemnified party will promptly notify the indemnifying party of any claim, grant it sole control of the defense and settlement (provided no settlement imposes liability or admission on the indemnified party without consent), and provide reasonable cooperation at the indemnifying party's expense.

15. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

15.1 Informal Resolution First

Before initiating any formal proceeding, the parties agree to attempt to resolve the dispute informally. The complaining party will send written notice describing the dispute and the relief sought to the other party, and the parties will negotiate in good faith for 30 days.

15.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms, the Client Agreement, or the Services — including their formation, interpretation, breach, termination, validity, or enforceability — will be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court.

  • Arbitration will be conducted by a single arbitrator.
  • The seat of arbitration will be Wilmington, Delaware, though hearings may be conducted by videoconference or telephone by agreement or at the arbitrator's direction.
  • The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.
  • The Federal Arbitration Act governs the interpretation and enforcement of this provision.

15.3 Class Action Waiver

ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim will be severed and litigated in court, while all other claims remain in arbitration.

15.4 Exceptions

Either party may: (a) bring an individual claim in small claims court; and (b) seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or Confidential Information, without waiving this arbitration provision.

15.5 Time Limitation

Any claim must be brought within one (1) year after the claim arose, or it is permanently barred, except where a longer period is required by law.

15.6 Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. To the extent any matter proceeds in court notwithstanding Section 15.2, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in New Castle County, Delaware, and waive any objection to that forum. The parties waive any right to a jury trial for any matter permitted to proceed in court.

16. General Provisions

Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, employment, agency, or fiduciary relationship. Neither party may bind the other.

Non-solicitation. During the engagement and for 12 months after termination, you will not directly or indirectly solicit for employment or engagement any Fixr AI employee or contractor who worked on your account, without our prior written consent. This does not restrict general public job postings not targeted at our personnel.

Force majeure. Neither party is liable for delay or failure to perform (other than payment obligations) due to causes beyond reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, pandemics, governmental action, internet or utility failures, cyberattacks, or the failure or suspension of Third-Party Platforms.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit permitted successors and assigns.

Subcontractors. We may engage subcontractors and third-party vendors to perform portions of the Services and remain responsible for their performance under these Terms.

Notices. All notices to Fixr AI — including any written notice of termination, dispute, or legal claim required by these Terms — must be sent to hello@getfixr.ai. Notices to you will be sent to the email address on your account. Email notice is effective upon transmission absent a bounce.

Entire agreement. These Terms, together with your Client Agreement and our Privacy Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous proposals, discussions, and understandings, whether written or oral.

Order of precedence. In the event of conflict: (1) a signed Client Agreement; (2) these Terms; (3) the Privacy Policy; (4) any other document referenced.

Amendments. We may update these Terms from time to time. Material changes will be posted on the Site with an updated "Last Updated" date and, for active clients, communicated by email at least 10 days before taking effect. Continued use of the Site or Services after the effective date constitutes acceptance. Changes to a signed Client Agreement require mutual written agreement.

Severability. If any provision is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions remain in full force.

No waiver. A party's failure to enforce any provision is not a waiver of its right to do so later. Waivers must be in writing to be effective.

Headings. Section headings are for convenience only and do not affect interpretation.

Electronic signatures and records. You consent to transact electronically. Electronic signatures, acceptances, and records satisfy any requirement that an agreement be in writing and signed.

Interpretation. "Including" means "including without limitation." These Terms will not be construed against the drafting party.

17. Contact

Fixr AI LLC Email (support, legal notices, and privacy requests): hello@getfixr.ai Website: https://getfixr.ai

Mailing address: [INSERT FULL MAILING ADDRESS] Telephone: [INSERT BUSINESS PHONE]

*Fixr AI LLC is organized under the laws of the State of Delaware.*

By using the Site or engaging Fixr AI LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.