Effective Date: 9/2/2025
Last Updated: September2025
Fixr.ai (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including when you opt in to receive SMS/MMS text messages and use our AI automation services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, business details, and payment information you provide when signing up or contacting us.
Usage Data: Information about how you use our platform, including API activity, automation logs, and integration data.
SMS/MMS Information: Phone number, message content, and delivery/read receipts when you opt in to receive text communications.
Automatic Data: Device information, IP address, browser type, and cookies when visiting our website.
2. How We Use Your Information
We use your information to:
Provide and improve our AI automation services.
Send account alerts, updates, and support messages.
Deliver SMS/MMS communications that you have opted in to receive.
Process billing and transactions.
Comply with legal obligations.
3. SMS/MMS Messaging Compliance (A2P 10DLC)
By opting in, you agree to receive messages from Fixr.ai.
Opt-In Consent: You must provide explicit consent before receiving messages.
Message Frequency: Frequency varies based on service usage and alerts.
Message & Data Rates: Standard carrier rates may apply.
Opt-Out: Reply STOP to any message to unsubscribe.
Help: Reply HELP for assistance or contact us at [insert email/phone].
No Purchase Requirement: Consent to receive messages is not a condition of service.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your data with:
Service providers (cloud hosting, payment processors, SMS providers).
Legal authorities if required by law.
5. Data Security
We implement reasonable safeguards, including encryption and access controls, to protect your data.
6. Your Privacy Rights
You may request access, correction, or deletion of your data, or withdraw consent to messaging at any time.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect their data.
8. Changes to This Policy
We may update this Privacy Policy periodically. The revised date will reflect the latest version.
9. Contact Us
Fixr.ai
63 Crysta Ct, Franklinville NJ 08322
[email protected]
(856) 830-5177